Frequently Asked Questions

  1. Is Blue Rodeo coming to my town?
    All of Blue Rodeo’s confirmed dates are posted over here. If you haven’t already, you may also want to sign up to the mailing list as most dates and all BlueRodeo.com presale information will be announced through the newsletter. If you have heard about a date that does not appear on the site, please email us at help@BlueRodeo.com to see if that date is confirmed.
  2. Can I send Blue Rodeo a gift or letter in the mail?

    We here at BlueRodeo.com are unable to pass along any letters or gifts mailed to us.

  3. I have written a song for Blue Rodeo. How do I send it to them?

    We regret that we are unable to accept musical submissions.

  4. Can Blue Rodeo dedicate a song or deliver a personal message at a concert?
    We are unable to arrange for song dedications or “shout outs” during a show. We hope that you understand.
  5. Can I request an autograph through BlueRodeo.com?
    At this time we are unable to provide autographed pictures, merchandise or arrange to have an item signed by Blue Rodeo.

Site Questions

  1. How do I get technical support for the site?

    Having trouble with the site? Then email us at help@BlueRodeo.com and let us know, in as much detail as possible, what you are experiencing. If you are getting a specific error message, please be sure to make note of it in your email or even better, include a screenshot of it. Please also let us know what browser and operating system you are using. (Not sure which ones you’re using? Then use this site to find out.) The more detail you provide us, the quicker we’ll be able to determine what is causing you trouble.Prior to emailing help@BlueRodeo.com, please try the following:

    • Update your computer by downloading its latest operating system updates;
    • Update your browser to its most recent release. Please note: Internet Explorer and Firefox are the preferred browsers for visiting BlueRodeo.com and shopping in our Store;
    • Clear your computer’s cache/browsing history;
    • Reboot your computer.
  2. Where should I send my feedback or comments about the site?
    We love to hear your feedback and ideas for the site. Just send us an email at help@BlueRodeo.com with anything you’d like to share.